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Nationwide (Flexible Work Hours/Locations)
Job Overview:
We are seeking a motivated and customer-focused Project Manager to join our dynamic operations team. In this role, you will oversee a team of hourly and salaried employees, ensuring that we meet the highest standards of safety, quality, productivity, and performance. As a leader, you will provide your team with the tools, training, and support necessary to drive success while also improving overall efficiency through data-driven decision-making and problem-solving.
Our service system is divided into three key segments:
- First Mile – where products are stored and ready to ship.
- Middle Mile – where orders are processed and delivered regionally.
- Last Mile – when products reach our customers' doors.
You will play a key role in maintaining the customer experience by ensuring that orders are delivered on time and to the correct location.
Key Responsibilities:
- Lead, train, and motivate both salaried and hourly employees to ensure a high-performance team.
- Manage large-scale projects that impact the site and regional performance.
- Develop and execute production plans by analyzing forecasts, determining productivity, and collaborating with leaders across departments to balance workload.
- Ensure safety, quality, productivity, and customer delivery commitments are met consistently.
- Collaborate with support teams (Safety, Engineering, Loss Prevention, Quality Assurance, and HR) to develop strategies for achieving business objectives.
- Lift up to 49 pounds and perform physical tasks including pushing, pulling, squatting, twisting, and reaching repetitively.
- Stand and walk for up to 12 hours during a shift.
- Adapt to fluctuating sound levels and work environments, which may include loud noise and variable temperatures.
- Navigate stairs regularly (for sites with multi-level structures).
Qualifications:
- 3+ years of experience in people and performance management.
- Bachelor’s degree or 2+ years of experience at Amazon (blue badge / FTE).
- 1+ years of experience in performance measurement, process improvement, or related processes.
- Ability to work flexible hours, including weekends, nights, and holidays, based on business needs.
Benefits:
- Flexible work hours and location options, including the possibility of remote work.
- Competitive salary and benefits packages, including health insurance, retirement plans, and paid time off.
- Opportunities for career growth and professional development through Amazon’s extensive learning and leadership programs.
About Amazon:
Amazon's worldwide performance network delivers millions of packages to customers every day. We are committed to providing opportunities for professional growth and creating an inclusive work environment. As a Project Manager, you’ll be part of a dedicated team that is shaping the future of customer satisfaction in e-commerce.
Why Amazon?
- Innovative Environment: Work alongside teams that are constantly pushing the boundaries of technology and innovation.
- Growth Opportunities: Our distribution network opens new locations each year, offering various career advancement options.
- Employee-Centric Culture: We foster a positive and supportive work culture with a strong focus on safety and wellbeing.
Eligibility Criteria:
- 3+ years of experience in people and performance management.
- Bachelor’s degree or 2+ years of Amazon experience (blue badge / FTE).
- 1+ years of experience in performance measurement, process improvement, or related processes.
- Ability to work flexible hours, including weekends, nights, and holidays.
If you are passionate about making a significant impact, leading teams to success, and playing a critical role in meeting customer expectations, we invite you to apply for this exciting opportunity.
How to Apply:
To apply for the Project Manager role, please visit Amazon's career portal and submit your application.