Customer Support Specialist at UPS – United Parcel Service
UPS is looking for organized and detail-oriented individuals to join our team as Data Entry Specialists. This remote role is ideal for candidates with strong typing skills, excellent attention to detail, and proficiency in data management. As a member of our remote team, you will play a key role in maintaining accurate data records and ensuring efficient operations within our global network.
Your Role:
As a Customer Support Specialist, you will be the friendly and knowledgeable point of contact for customers, ensuring their shipping and delivery needs are met with care and professionalism. Your responsibilities include:
- Customer Engagement: Answering inquiries, resolving concerns, and providing updates on shipments.
- Problem-Solving: Collaborating with internal teams to address shipping challenges or delays.
- Building Trust: Ensuring every interaction leaves customers feeling valued and supported.
What We’re Looking For:
- Excellent communication and interpersonal skills.
- A positive, solution-oriented attitude.
- Basic computer skills and comfort using online systems.
- Previous customer service experience is a plus (but not required—we’ll provide training for the right candidate!).
Why Choose UPS?
- Competitive Pay & Benefits: Enjoy a comprehensive compensation package.
- Career Growth: Unlock opportunities to advance within a trusted global company.
- Inclusive Culture: Work in a supportive and diverse environment.
- Meaningful Work: Make a difference by helping people every day.
How to Apply:
Take the next step in your career with UPS and become part of a team that values excellence, innovation, and care. Apply today—we can’t wait to meet you!