Delta Airlines Remote Careers (Customer service) - Hiring Now
Delta Airlines is excited to announce an opportunity within our Reservations (RES) organization. As we innovate and set new standards for exceptional customer and employee experiences, we're looking for a dynamic Project Manager to join our Strategic Portfolio Management Office (PMO) team. This team plays a vital role in managing high-impact initiatives and driving transformation across the RES division.
If you thrive in fast-paced environments and enjoy blending strategic thinking with robust project management skills, this role is for you!
Key Responsibilities
As a Project Manager in the PMO team, you will:
- Lead high-value initiatives from inception to completion, ensuring alignment with business goals.
- Develop and maintain essential project artifacts such as charters, plans, risk logs, and issue trackers.
- Oversee multiple simultaneous projects of varying complexity across cross-functional teams.
- Foster a strong culture of collaboration and accountability, partnering effectively with stakeholders across the organization.
- Create and implement communication strategies to keep all parties informed of project progress and impact.
- Support the development of business cases, prioritize initiatives, and contribute to the overall divisional portfolio management.
- Strengthen relationships and feedback loops with leaders, functional teams, and Delta's broader organizational divisions.
- Contribute to building a Center of Excellence (CoE) for strategic portfolio management.
Qualifications
Minimum Requirements
- Proven experience managing and delivering multiple projects of varying sizes and complexities.
- Exceptional organizational, planning, and problem-solving skills.
- Strong interpersonal and communication skills, with the ability to engage across all levels of the organization.
- A high school diploma, GED, or equivalent.
- Must be at least 18 years old with legal authorization to work in the U.S.
- Compliance with Delta Airlines' COVID-19 vaccination policy as required by applicable law.
- Ability to work independently and as part of a collaborative team.
- Commitment to Delta's core values, safety standards, and inclusive culture.
Preferred Qualifications
- Project Management Professional (PMP) certification or experience following PMI standards.
- Familiarity with PowerApps, SharePoint, and other project management tools.
- Demonstrated ability to navigate ambiguity, manage competing priorities, and work within tight deadlines.
- Experience in building frameworks, tools, and best practices for portfolio and project management.
Benefits of Joining Delta Airlines
At Delta Airlines, we value our employees and offer competitive benefits, including:
- Comprehensive health insurance.
- Retirement savings plans.
- Paid time off.
- Professional growth opportunities.
Tips for Finding the Right Role
To identify the best opportunities in the U.S.:
- Research companies: Use platforms like Glassdoor, Indeed, and LinkedIn to explore company reviews and cultures.
- Assess company stability: Review financial performance and reputation.
- Evaluate benefits: Look for organizations that offer competitive salaries and robust benefit packages.
- Network: Engage with professionals in your field to uncover hidden opportunities.
About the Role
This is a remote position that allows you to work from home while contributing to Delta’s commitment to creating top-tier experiences for both our customers and employees. If you enjoy high-impact work that shapes the future of a renowned organization, we encourage you to apply.
Delta Airlines is an equal opportunity employer, and we embrace diversity in all forms. Together, we’ll continue to set industry benchmarks for safety, service, and innovation.