Facebook Virtual Assistant Customer Service Remote and Part-Time Jobs - Hiring Now
Facebook Virtual Assistant - Customer Service (Remote, Part-Time)
Position: Virtual Assistant - Customer Service
Location: Remote (USA)
Job Type: Part-Time
About Us
We are a dynamic and customer-focused company looking for a highly motivated and organized individual to join our team as a Facebook Virtual Assistant. In this role, you will help manage our Facebook account, engage with customers, and ensure top-notch service delivery.
Key Responsibilities
- Respond promptly to customer inquiries and messages via Facebook.
- Moderate comments and interactions on posts to ensure a positive community experience.
- Assist in creating and scheduling posts, polls, and other engaging content.
- Provide accurate information and resolve basic customer service issues.
- Escalate complex issues to the appropriate department or supervisor.
- Maintain customer data confidentiality and adhere to company policies.
Qualifications
- Previous experience as a Virtual Assistant or in a Customer Service role is preferred.
- Proficiency with Facebook business tools (Pages, Messenger, etc.).
- Strong written communication skills with a professional tone.
- Highly organized and detail-oriented.
- Ability to multitask and manage time efficiently.
- Familiarity with social media trends and customer engagement strategies.
What We Offer
- Competitive hourly rate.
- Flexible part-time hours.
- Opportunity to work from home with a supportive and collaborative team.
- Professional growth in the expanding field of social media management.
How to Apply
Interested candidates are encouraged to submit their resume and a brief cover letter explaining their experience and interest in this role. Please include examples of any prior social media work, if applicable.