FedEx Data Entry Virtual Assistant Part-Time Customer Service Remote Jobs - Apply Now
Part-Time Customer Service Remote Jobs - FedEx Data Entry Virtual Assistant
Location: Remote (U.S. Based)
Company: FedEx
Position Type: Part-Time
Job Overview:
FedEx is seeking dedicated and motivated individuals to join our team as Remote Customer Service Data Entry Virtual Assistants. This part-time position is perfect for individuals looking for flexible work hours while contributing to a global brand known for exceptional service. As a Virtual Assistant, you’ll be responsible for assisting customers, managing data entry tasks, and helping maintain smooth operational processes within our Customer Service department.
Key Responsibilities:
- Responding to customer inquiries via email, chat, or phone
- Assisting customers with basic product and service information
- Handling and processing customer orders, returns, and exchanges
- Data entry: entering customer details, order information, and tracking numbers accurately
- Maintaining accurate records and updating customer profiles in internal systems
- Organizing and managing daily tasks and requests efficiently
- Collaborating with team members to address customer concerns and feedback
- Ensuring a high level of customer satisfaction by providing timely and accurate information
Qualifications:
- High school diploma or equivalent (College students and graduates encouraged to apply)
- Previous customer service, virtual assistant, or administrative experience is a plus
- Strong attention to detail and organizational skills
- Ability to work independently and manage time effectively
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Must have reliable internet access and a quiet work environment
- A positive, can-do attitude with a passion for providing great service
Work Hours:
This is a part-time position with flexible hours. We offer a range of shifts that can be tailored to your availability, perfect for students, parents, or anyone seeking a work-life balance.
Compensation:
Hourly rate based on experience, with opportunities for bonuses and raises after performance reviews.
How to Apply:
To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you're excited to join the FedEx team. Applications can be sent directly to our recruitment team via the application portal.
We look forward to hearing from you!