TikTok Remote Part-Time Customer Service Virtual Assistant - Hiring Now
Customer Service Virtual Assistant - TikTok Remote Part-Time Position
Location: Remote (U.S.-based candidates only)
Position Type: Part-Time
About the Role: We are seeking a dedicated and proactive Customer Service Virtual Assistant to join our team and support our TikTok operations. In this role, you will manage customer inquiries, provide excellent support, and ensure an engaging experience for our TikTok audience. This is a remote, part-time position perfect for someone with a passion for social media, customer service, and problem-solving.
Key Responsibilities:
- Respond to customer inquiries via TikTok messages and comments in a timely, professional, and friendly manner.
- Resolve customer issues, complaints, and feedback with empathy and efficiency.
- Assist with moderating and managing TikTok content and comments.
- Help maintain the brand’s voice and tone across all interactions.
- Provide feedback to the team on customer preferences, concerns, and emerging trends.
- Stay up-to-date with TikTok trends, content, and features to better assist customers.
Qualifications:
- Previous experience in customer service or virtual assistant roles (preferably in social media or e-commerce).
- Strong written and verbal communication skills.
- Familiarity with TikTok and its features (content creation, engagement, and community management).
- Problem-solving abilities and patience in handling customer inquiries.
- Ability to work independently, manage time effectively, and meet deadlines.
- Must have a reliable internet connection and a quiet workspace.
- U.S.-based candidates only.
Preferred Qualifications:
- Experience with social media management tools (e.g., Hootsuite, Buffer, or similar platforms).
- Familiarity with TikTok's community guidelines and best practices.
- Passion for TikTok and staying on top of trends.
Benefits:
- Flexible hours, with the ability to work from home.
- Opportunity to work with a fun, creative team in a dynamic environment.
- Competitive pay.
How to Apply: If you’re enthusiastic about customer service and TikTok, we’d love to hear from you! Please submit your resume along with a brief cover letter outlining your experience and why you’re a great fit for this position.