IT Support/Data Entry Operator 2 (remote)
Knowledge Services is seeking a highly motivated and detail-oriented IT Support/Data Entry Operator 2 to join our remote team. In this role, you will provide IT support services while performing data entry tasks to ensure the smooth operation of various systems. You will play a crucial role in maintaining accurate data, troubleshooting technical issues, and supporting the efficient functioning of our organization's IT infrastructure.
Responsibilities:
- Provide IT support by troubleshooting and resolving technical issues for end-users.
- Perform data entry tasks to ensure timely and accurate entry of information into various systems.
- Assist with system updates, software installations, and network connectivity issues.
- Manage and maintain databases, ensuring all data is up-to-date and organized.
- Document and report IT issues, solutions, and ongoing tasks.
- Collaborate with other team members to improve data management and IT support processes.
- Assist with system backups and disaster recovery efforts as needed.
Requirements:
- Proven experience in IT support or data entry roles, preferably in a remote work setting.
- Strong knowledge of IT systems, hardware, software, and troubleshooting methods.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent attention to detail and accuracy in data entry tasks.
- Strong problem-solving skills and the ability to work independently.
- Effective communication skills, both written and verbal.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- High school diploma or equivalent; additional certifications in IT or related fields are a plus.
Benefits:
- Competitive salary based on experience.
- Flexible remote work environment.
- Paid time off (PTO) and holidays.
- Professional development opportunities.
- Access to company training programs and resources.
Health Insurance:
- Comprehensive health insurance coverage, including medical, dental, and vision plans.
- Access to wellness programs and mental health support services.
- Health savings accounts (HSA) and flexible spending accounts (FSA) options.
Why Join Us? At Knowledge Services, we foster a collaborative and inclusive work environment where each employee is valued. As a part of our remote team, you will have the flexibility to balance work and life while contributing to the success of our organization. We are committed to your growth and development, offering ample opportunities for professional advancement and skill enhancement. Join us and become part of a team that values innovation, teamwork, and excellence.
How to Apply: If you're passionate about IT support, data entry, and working in a fast-paced, remote environment, we'd love to hear from you! Please submit your resume and a brief cover letter outlining your qualifications and interest in the position through our online application portal. We look forward to reviewing your application and potentially welcoming you to our team.