Teleperformance Work From Home Job Opportunity in United States

Teleperformance is a global leader in providing customer experience management solutions. With a presence in over 80 countries, we offer a dynamic work-from-home opportunity for individuals looking to make a difference in the world of customer service. Join our growing team to enhance your skills and build a meaningful career from the comfort of your own home.

Job Details:

Responsibilities:

• Provide exceptional customer service to clients via phone, chat, or email.
• Address and resolve customer concerns in a timely and professional manner.
• Follow scripts and processes to ensure accurate information delivery.
• Maintain accurate records of customer interactions.
• Identify customer needs and offer appropriate solutions.
• Meet or exceed key performance metrics, including customer satisfaction.
• Participate in ongoing training to improve service quality.
• Collaborate with team members to share best practices.

Requirements:

1. High school diploma or equivalent (Associate's or Bachelor's preferred).
2. Excellent verbal and written communication skills.
3. Ability to multitask in a fast-paced environment.
4. Strong problem-solving skills.
5. Reliable internet connection and a quiet home office environment.
6. Previous customer service experience preferred.
7. Must be comfortable using computers and technology.
8. Flexible and adaptable with the ability to work different shifts.

Benefits:

1. Competitive salary with performance-based incentives.
2. Paid time off (PTO).
3. Health, dental, and vision insurance.
4. 401(k) retirement plan with company matching.
5. Opportunities for career advancement and professional development.
6. Flexible scheduling options to promote work-life balance.
7. Employee discounts on various products and services.
8. Paid training and certification programs.

Health Insurance:

Teleperformance offers comprehensive health insurance plans, including dental and vision coverage, ensuring the well-being of you and your family.

Why Join Us?

• Global Company, Local Opportunities: Be part of a multinational company while working from the comfort of your home.
• Career Growth: Teleperformance is committed to nurturing your career and providing opportunities for advancement.
• Work-Life Balance: Enjoy the flexibility of working from home while managing your personal life.

How to Apply:

1. Visit our careers page at Apply.
2. Search for the Work From Home Customer Service Representative position in the United States.
3. Complete the online application form.
4. Submit your resume and cover letter.
5. Await a response from our HR team for an interview.

Start your career with Teleperformance today and experience the benefits of working from home!

Apply For This Job Now